Effective Date: January 1, 2025
Last Updated: January 1, 2025

PetroSentinel respects the privacy of individuals and organizations that communicate with us. This Privacy Policy describes how we collect, use, store, and protect personal information in the course of our infrastructure monitoring and research activities.

1. Information We Collect

1.1 Contact Information

When you contact PetroSentinel through our website, email, or other communication channels, we may collect:

  • Name and professional title
  • Organization or company name
  • Email address
  • Phone number
  • Mailing address
  • Inquiry details and correspondence content

1.2 Infrastructure Documentation

During monitoring activities, we collect:

  • Photographic documentation of infrastructure
  • GPS coordinates and location data
  • Infrastructure condition observations and measurements
  • Environmental condition data
  • Operational context information
  • Site access records and documentation dates

1.3 Website Usage Information

Our website may automatically collect:

  • Browser type and version
  • Operating system
  • IP address (anonymized)
  • Pages visited and time spent
  • Referring website information

2. How We Use Information

PetroSentinel uses collected information for the following purposes:

  • Responding to inquiries and communication requests
  • Conducting infrastructure monitoring and assessment activities
  • Documenting infrastructure condition and behavior patterns
  • Analyzing environmental influences on infrastructure
  • Preparing observation reports and documentation
  • Improving our monitoring methodologies and services
  • Maintaining records for research and pattern recognition
  • Complying with legal and regulatory requirements

Confidentiality Commitment

PetroSentinel maintains strict confidentiality regarding site-specific infrastructure data. Infrastructure observations and documentation are not publicly disclosed without appropriate authorization. Aggregate patterns and de-identified insights may be shared for broader industry awareness purposes.

3. Information Sharing and Disclosure

3.1 General Policy

PetroSentinel does not sell, rent, or trade personal information. We do not share site-specific infrastructure data with third parties except as described in this policy.

3.2 Authorized Sharing

Information may be shared in the following circumstances:

  • With your explicit consent or authorization
  • With contractors or service providers supporting our operations (under confidentiality agreements)
  • When required by law, legal process, or regulatory authorities
  • To protect the safety, rights, or property of PetroSentinel, our staff, or others
  • In connection with emergency situations requiring immediate attention

3.3 Aggregated and De-identified Information

We may share aggregated, de-identified information about infrastructure patterns and observations that cannot be linked to specific sites or individuals. This supports broader industry understanding while maintaining confidentiality.

4. Data Security

PetroSentinel implements appropriate technical and organizational measures to protect information from unauthorized access, alteration, disclosure, or destruction:

  • Secure storage systems with access controls
  • Encrypted communication channels for sensitive information
  • Regular security assessments and updates
  • Staff training on confidentiality and data protection
  • Physical security measures for documentation storage
  • Secure backup and disaster recovery procedures

While we employ reasonable security measures, no system can guarantee absolute security. We cannot ensure or warrant the security of information transmitted to us.

5. Data Retention

PetroSentinel retains information for periods appropriate to:

  • Fulfill the purposes described in this Privacy Policy
  • Support long-term pattern recognition and research activities
  • Meet legal, regulatory, or contractual requirements
  • Maintain historical reference documentation
  • Resolve disputes and enforce agreements

Infrastructure documentation may be retained indefinitely for research and pattern analysis purposes. Personal contact information is retained as long as necessary for communication purposes and may be deleted upon request, subject to legal requirements.

6. Your Rights and Choices

Subject to applicable law, you may have rights regarding your personal information:

  • Access: Request information about personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to retention requirements)
  • Objection: Object to certain processing of your information
  • Communication Preferences: Opt out of non-essential communications

To exercise these rights, contact us at privacy@petrosentinel.ca. We will respond within a reasonable timeframe in accordance with applicable privacy legislation.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze website usage. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. PetroSentinel is not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

PetroSentinel's services are directed toward professionals and organizations in the petroleum infrastructure industry. We do not knowingly collect personal information from individuals under the age of 18.

10. Changes to This Privacy Policy

PetroSentinel may update this Privacy Policy from time to time. We will notify users of significant changes by posting the updated policy on our website with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Compliance

PetroSentinel complies with applicable Canadian privacy legislation, including:

  • Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Provincial privacy legislation where applicable
  • Industry-specific privacy and confidentiality standards

12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Privacy Officer
PetroSentinel
2195 Terminal Avenue
Vancouver, BC V6H 3C1
Canada

Email: privacy@petrosentinel.ca

We are committed to addressing your privacy concerns and resolving any complaints in accordance with applicable privacy laws and regulations.